How to Operate the Zenith USSD Mobile Banking(Internet Not Required)

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What is USSD Banking?

USSD Banking is a convenient, fast, secure, and affordable way to access your bank account 24 hours a day, 7 days a week through your mobile phone without internet data.

Who Can Operate USSD Banking?

This Mobile Banking service is available to all individual account holders with any phone that runs on the GSM platform.

Account Opening:

1. Dial *966*0#
2. You will be asked for your First and Last name
3. Create 4 digit PIN
4. Confirm PIN
5. If successful, you will get a message thanking you for choosing Zenith bank.
6. An SMS will be sent immediately with your new account number

Balance Enquiry :

1. Dial *966*00#
2. The short code must be sent using your AlertZ number which must be a GSM phone.
3. For first time service, you will be prompted to register by entering the last 4 digits of your Debit Card (MasterCard or Visa)
4. Create 4 digit PIN
5. Confirm PIN
6. You will see a message “Retrieving balance. You will receive an SMSshortly”
7. Customer then gets an SMS with balances on his account (Savings and Current)

Transfers:

1. Dial *966*amount*account number#
2. Select beneficiary bank by entering the corresponding number
3. After selection, a confirmation page will be displayed showing beneficiary name, bank and the amount. You will be prompted to enter your 4 digit PIN
4. If successful, the following message will be displayed “You have successfully transferred “amount” to “beneficiary account no”. Your new balance is “amount.”

Buy Airtime for any mobile number :

1. Dial *966*amount*mobile number#
2. Select network to which the number belongs by entering the corresponding number
3. After selection, a confirmation page will be displayed showing the mobile number and the amount. Enter your 4 digit PIN to confirm
4. If successful, the following message will be displayed: You have successfully purchased airtime of “amount” for “mobile number”

Bills Payment:

1. Dial *966*7*amount*smartcard number#
2. Select a particular biller by entering the corresponding number
3. After selection, a confirmation page will be displayed showing biller name, reference number and the amount. Enter your 4 digit PIN
4. If successful, the following message will be displayed: You have successfully paid “biller” with “amount” Your new balance is “amount”